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Privacy Policy

1. Information We Collect

We collect information necessary to provide high-quality home care services, including:

  • Personal client information
  • Medical history and care requirements
  • Contact details for clients and their families
  • Caregiver employment and background information

2. How We Use Your Information

We use collected information to:

  • Provide personalized home care services
  • Communicate with clients and their families
  • Manage caregiver assignments and scheduling
  • Ensure client safety and quality of care
  • Comply with legal and regulatory requirements

3. Information Sharing and Disclosure

We do not sell personal information. We may share information with:

  • Authorized family members or designated contacts
  • Healthcare providers involved in client care
  • Regulatory agencies as required by law
  • Internal staff necessary for service delivery

4. Data Protection

We implement appropriate technical and organizational measures to protect personal information, including:

  • Secure digital record-keeping
  • Limited access to sensitive information
  • Regular staff training on data privacy
  • Compliance with healthcare privacy regulations

5. Client and Caregiver Rights

Clients and caregivers have the right to:

  • Request access to their personal information
  • Request correction of inaccurate information
  • Understand how their information is used
  • Withdraw consent for information processing

6. Confidentiality

We maintain strict confidentiality of all personal and health-related information. Our caregivers are trained to respect client privacy and maintain professional boundaries.

7. Contact Information

For privacy-related questions or requests, contact: Saved By Grace Care LLC 7392 Tisdale Way Sacramento, CA

Phone: (916) 548-8848 Email: admin@savedbygracecare.com

8. Policy Updates

We may update this privacy policy periodically. Clients will be notified of significant changes.

Last Updated: January 2025